Customer Relationship Management (CRM)

The customer-focused business model which has become a necessity with global competition compells companies to be more effective in this matter. In this sense, creating customer loyalty has great importance for companies to build profitable customer relations and thereby increase income. Whatever the size of your company is, success depends on whether you run after or not the opportunities that emerge in every stage of the customer lifecycle once you have gained the ability to understand your customers and market in detail.

Model CRM is a complete customer relationship solution with tools and features that ensure consolidating all customer information in a single place to create a complete view of customers spanning the whole process from initial contact to sales and after-sales.

General Functions

Marketing and Sales

• Contacts
  
• Customer Candidates
  
• Customers
  
• Proposal
  
• Order
  
• Activities
  
• Marketing Events
  
• Flexible Reports

Service

• Service Agreements
  
• Notification Tracking

Flexible Reports